About Us

“We are passionate about our services and our people. Our focus is on our customers and team members, and our commitment to excellence is reflected by superior performance of every task. We take pride in accepting ownership, exceeding customer expectations and striving for continuous improvement. We are honest and ethical, stand up for what we believe and deliver on what is offered. We treat people with respect, show compassion, and desire to help our community. We are a family – we are NSG.”

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Services

Overnight Cleaning

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Public Areas
  • FRONT AND BACK OF THE HOUSE
  • SPA
  • GYM
  • POOL
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Food and Beverage
  • KITCHENS
  • RESTAURANTS
  • BAR
  • BACK OF THE HOUSE

Floor Care & Maintenance

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Floors
  • Marble
  • VCT
  • Granite
  • Natural stone
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Carpet
  • In-room
  • Public Areas
  • Restaurants
  • Spa
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Fabrics
  • Upholstery
  • Curtains

Employee Staffing

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House Keeping
  • Room Attendants
  • Housemen
  • Public Areas
  • Coordinators
  • Laundry
  • Supervisors
  • Management
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Food and Beverage
  • Stewards
  • Cooks
  • Servers
  • Bussers
  • Supervisors
  • Management
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Engineering & Front Desk
  • General Maintenance
  • Specialized Maintenance
  • Specialized Maintenance
  • Front Desk
  • PBX Operators

TESTIMONIALS

Jeffrey Klein

-- " Partnering with NSG over the past 15 years has been an amazing experience. They are truly a  leader in the service industry and they have  always been dedicated and committed to the  success of our operations. "

Jeffrey Klein ,
Vice President & Managing Director
Turnberry Isle Maimi Aventura, Florida

Gilberto Garcia-Tunon

-- " I have had the pleasure of working with NSG at multiple properties in Miami for the last 10 years.  Their commitment to service and eye for detail is consistently on par with the expectations of your properties brand standards. NSG takes pride in their product which shows from their staff to their follow through. They provide you a no worry reassurance  about the cleanliness of the property as they are  always on it. "

Gilberto Garcia-Tunon , General Manager
The Raleigh Miami Beach, Florida

MARY ROGERS

-- " We have worked with National Service Group (NSG) for over ten years here at Fontainebleau and we are very happy with their performance and services. They are very customer-driven and reliable, as well as highly responsive. They handle all over overnight cleaning services for our resort, including but not limited to lobbies, elevators, kitchens, F&B outlets, Spa, Retail stores and pool decks. They maintain very high cleaning standards for us and their senior leadership team, including their owner and founder, is always present, making sure our property is being properly managed. "

MARY ROGERS | VICE PRESIDENT AND GENERAL MANAGER
Fontainebleau
Miami Beach, Florida
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